Contact FestivalCards365

What to include

• The page URL or card name.
• A short description of the issue.
• Your device and browser when reporting a technical problem.

Protect your privacy

Do not email passwords, identity documents, banking credentials or unnecessary personal information. A clear description is usually enough.

Help us investigate

For a card-making problem, explain what happened after you selected the photo or pressed the create button. A screenshot may help, but remove private details before sending it.

Questions we can help with

You can contact us about a page that does not open, a card that does not generate, an incorrect event detail, accessibility, privacy, or a possible copyright concern. Include one issue per message when practical so the relevant page and requested action are clear.

Response expectations

Messages are reviewed as website support requests, not as an emergency or real-time service. A response may take time, and some reports may require a follow-up question. FestivalCards365 cannot recover a generated card that was not downloaded because personalized images are not intentionally stored as permanent user files.

Copyright and privacy reports

For a copyright report, identify the protected work and the exact FestivalCards365 URL. For a privacy concern, explain what information is visible and where it appears. Do not attach an identity document unless a specific, necessary verification step is explained to you first.